Terms of Service

Welcome to Dryvr. These Terms of Service ("Terms") govern your access to and use of the Dryvr mobile application, website at dryvr.io, and related services (collectively, the "Service") provided by Dryvr LLC, a Washington limited liability company ("Dryvr," "we," "us," or "our").

By creating an account, starting a free trial, subscribing, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. About Dryvr

Dryvr is a financial operations and transportation management platform built for owner-operators, small carriers, and trucking businesses. The Service helps users track loads, expenses, fuel purchases, mileage, and other business data, and provides automated tools including AI-assisted document extraction, profitability calculations, and tax report generation.

Dryvr is a software platform, not a freight broker, factoring company, financial advisor, tax preparer, attorney, or registered carrier. We do not arrange loads, advance funds, file tax returns on your behalf, or provide regulated financial, legal, or accounting services.

2. Eligibility & Account Registration

To use the Service, you must:

• Be at least 18 years old
• Have the legal authority to enter into these Terms on behalf of yourself or the business you represent
• Provide accurate, current, and complete information when registering
• Maintain and promptly update your account information

You are responsible for safeguarding your login credentials and for all activity that occurs under your account. Notify us immediately at hello@dryvr.io if you suspect unauthorized access. We may suspend or terminate accounts found to be inaccurate, fraudulent, or in violation of these Terms.

3. Subscriptions, Billing & Free Trial

Dryvr is offered as an auto-renewing subscription. Current pricing is displayed in the app and on dryvr.io and may change with notice.

3.1 Free Trial

New subscribers may be offered a free trial. Only one free trial is available per user account. If you do not cancel before the trial ends, your subscription will automatically convert to a paid plan and your payment method will be charged.

3.2 Auto-Renewal

Your subscription will automatically renew at the end of each billing period at the then-current rate unless you cancel at least 24 hours before the end of the current period.

3.3 Billing

If you subscribe through the Apple App Store, billing is handled by Apple under their terms; payment is charged to your Apple Account at confirmation of purchase. If you subscribe directly through dryvr.io, billing is handled by our payment processor. You authorize us and our processor to charge your selected payment method for all applicable fees.

3.4 Cancellation

You may cancel your subscription at any time:

• iOS subscribers: through App Store settings on your device
• Web subscribers: through your account settings on dryvr.io or by contacting hello@dryvr.io

Cancellation takes effect at the end of the current billing period. You retain access to paid features until that period ends.

3.5 Refunds

Except where required by applicable law, fees are non-refundable. For subscriptions purchased through the Apple App Store, refund requests must be made directly to Apple. We do not control or guarantee Apple's refund decisions.

3.6 Price Changes

We may change subscription prices for future billing periods with at least 30 days' notice. If you do not agree to a price change, you may cancel before the new price takes effect.

4. License to Use the Service

Subject to your compliance with these Terms, Dryvr grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your own business operations.

With respect to the Dryvr iOS application, the license granted to you is further limited to a non-transferable license to use the iOS app on any Apple-branded device that you own or control, and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the iOS app may also be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.

You may not:

• Copy, modify, distribute, sell, lease, or sublicense any part of the Service
• Reverse engineer, decompile, or attempt to extract source code
• Use the Service to build a competing product or to train machine-learning models
• Use automated means (scrapers, bots, scripts) to access the Service except for documented APIs we provide
• Resell, white-label, or provide Service access to third parties without a written commercial agreement with Dryvr

5. AI Features, Automated Tools & Informational Outputs

Dryvr uses artificial intelligence and automated processing for features including but not limited to rate confirmation extraction, receipt categorization, document parsing, and broker insights.

You acknowledge and agree that:

• AI-extracted data (rates, addresses, dates, amounts, broker details, etc.) may contain errors, omissions, or misinterpretations
• You are solely responsible for verifying the accuracy of any AI-generated data before using it for business, financial, tax, legal, or regulatory purposes
• Profitability calculations, cost-per-mile estimates, "should I take this load" indicators, and similar outputs are informational only and do not constitute financial, business, or investment advice
• IFTA fuel tax reports, mileage logs, expense categorizations, and similar outputs are informational only and do not constitute tax filings, accounting records, or legal compliance attestations
• You remain responsible for compliance with FMCSA regulations, IFTA reporting requirements, IRS rules, state tax authorities, and all other applicable laws regardless of the Service's outputs
• Broker payment history, credit scores, or reliability indicators (if provided) are aggregated from third-party and user-reported data and are not guarantees of future behavior

Dryvr is not liable for losses arising from reliance on automated outputs, including but not limited to underpaid loads, mispriced rates, incorrect IFTA filings, audit penalties, broker non-payment, or missed tax deductions.

6. Your Data & Content

6.1 Ownership

You retain ownership of all data, documents, receipts, photos, and other content you upload to the Service ("Your Content"). We do not claim ownership of Your Content.

6.2 License to Dryvr

You grant Dryvr a worldwide, royalty-free, non-exclusive license to host, store, process, transmit, display, and analyze Your Content solely as necessary to operate, improve, secure, and support the Service. This license ends when you delete Your Content or close your account, except for content retained in backups, legal-hold archives, or anonymized/aggregated datasets.

6.3 Aggregated Data

We may use de-identified, aggregated data derived from the Service (for example, anonymized lane rate averages or fuel price trends across all users) for analytics, product improvement, benchmarking features, and research. Such aggregated data does not identify you or your business.

6.4 Data Export & Deletion

You may export your data through in-app tools. Upon account deletion, we will delete or anonymize Your Content within 90 days, except where retention is required by law or for legitimate business purposes (fraud prevention, tax records, dispute resolution).

6.5 Backups

While we maintain reasonable backup procedures, you are responsible for maintaining your own copies of business-critical data. Dryvr is not a system of record for legal, tax, or regulatory purposes.

7. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation
• Upload content that infringes third-party intellectual property, privacy, or other rights
• Upload viruses, malware, or other harmful code
• Interfere with or disrupt the Service, servers, or networks
• Attempt to gain unauthorized access to other users' accounts or data
• Misrepresent your identity, affiliation, or carrier authority
• Use the Service to harass, defame, or harm any person or business
• Submit fraudulent, fabricated, or knowingly inaccurate broker reviews or payment data
• Bypass usage limits, security features, or access controls

We may suspend or terminate accounts that violate these rules.

8. Third-Party Terms & Services

You agree to comply with all applicable third-party terms of agreement when using the Service. For example, your use of the Dryvr mobile application over a cellular network must comply with the terms of your wireless data service agreement, and your use of any integrated third-party services (such as mapping providers, payment processors, or factoring partners) is subject to those providers' own terms of service.

The Service may include or link to third-party services, websites, or data sources. We are not responsible for the availability, accuracy, or content of any third-party service, and your use of any third-party service is at your own risk and subject to that third party's terms.

9. Intellectual Property

The Service, including all software, designs, text, graphics, logos, trademarks, and other content (other than Your Content), is owned by Dryvr LLC or its licensors and is protected by U.S. and international intellectual property laws. The Dryvr name and logo are trademarks of Dryvr LLC.

You may not use Dryvr's trademarks without our prior written consent.

Feedback. If you submit suggestions, ideas, or feedback ("Feedback"), you grant Dryvr a perpetual, irrevocable, royalty-free license to use Feedback for any purpose without obligation or compensation to you.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OPERATION.

Without limiting the foregoing, Dryvr does not warrant that:

• The Service will be uninterrupted, error-free, or secure
• AI-generated outputs will be accurate or complete
• Profitability, IFTA, mileage, or financial calculations will match actual results or satisfy regulatory requirements
• Third-party data (broker info, fuel prices, market rates) will be current or correct
• Defects will be corrected

Some jurisdictions do not allow the exclusion of certain warranties; in such jurisdictions, the above exclusions apply to the maximum extent permitted by law.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DRYVR LLC, ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, UNDERPAID LOADS, INCORRECT TAX FILINGS, AUDIT PENALTIES, BROKER NON-PAYMENT, OR ANY OTHER LOSSES ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

DRYVR'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID DRYVR IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Nothing in these Terms limits your liability to Dryvr or any rights you may have against Dryvr beyond what is permitted by applicable law.

These limitations apply regardless of the theory of liability and survive any failure of essential purpose of any limited remedy.

13. Indemnification

You agree to indemnify, defend, and hold harmless Dryvr LLC, its affiliates, officers, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any law or third-party right
• Your Content, including its accuracy, legality, or use by Dryvr as permitted under these Terms
• Disputes between you and any broker, shipper, carrier, factoring company, government agency, or other third party

14. Term, Suspension & Termination

These Terms remain in effect while you use the Service. We may suspend or terminate your access at any time, with or without notice, if we reasonably believe you have violated these Terms, created legal risk for Dryvr, or for any other reason at our discretion.

You may terminate at any time by canceling your subscription and deleting your account.

Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (including ownership, disclaimers, limitations of liability, indemnification, and dispute resolution) will survive.

15. Apple App Store Terms

This Section 15 applies only if you access or use the Dryvr Service through an Apple iOS device or the Apple App Store. In the event of any conflict between this Section 15 and any other provision of these Terms, this Section 15 controls with respect to Apple.

15.1 Acknowledgement. You and Dryvr acknowledge that these Terms are concluded between you and Dryvr only, and not with Apple Inc. ("Apple"), and that Dryvr, not Apple, is solely responsible for the Dryvr iOS application and the content thereof. These Terms do not provide for usage rules for the iOS app that are in conflict with the Apple Media Services Terms and Conditions.

15.2 Scope of License. The license granted to you for the iOS app is a non-transferable license to use the iOS app on any Apple-branded device that you own or control, and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the iOS app may also be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.

15.3 Maintenance and Support. Dryvr is solely responsible for providing any maintenance and support services with respect to the iOS app, as specified in these Terms or as required under applicable law. You and Dryvr acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the iOS app.

15.4 Warranty. Dryvr is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed in these Terms. In the event of any failure of the iOS app to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the iOS app to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the iOS app, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be Dryvr's sole responsibility.

15.5 Product Claims. You and Dryvr acknowledge that Dryvr, not Apple, is responsible for addressing any claims by you or any third party relating to the iOS app or your possession and/or use of the iOS app, including, but not limited to: (i) product liability claims; (ii) any claim that the iOS app fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation. These Terms do not limit Dryvr's liability to you beyond what is permitted by applicable law.

15.6 Intellectual Property Rights. You and Dryvr acknowledge that, in the event of any third-party claim that the iOS app or your possession and use of the iOS app infringes that third party's intellectual property rights, Dryvr, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.

15.7 Legal Compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

15.8 Developer Contact. Any questions, complaints, or claims with respect to the iOS app should be directed to Dryvr at the contact information provided in Section 20 below.

15.9 Third-Party Terms. You must comply with applicable third-party terms of agreement when using the iOS app (for example, your wireless data service agreement).

15.10 Third-Party Beneficiary. You and Dryvr acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms with respect to the iOS app, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

16. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated through the Service, by email, or by updating the "Last Updated" date. Continued use of the Service after changes take effect constitutes acceptance. If you do not agree to revised Terms, you must stop using the Service and cancel your subscription.

17. Governing Law

These Terms are governed by the laws of the State of Washington, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

18. Dispute Resolution & Arbitration

Please read this section carefully. It affects your legal rights.

18.1 Informal Resolution

Before filing any claim, you agree to first contact us at hello@dryvr.io and attempt in good faith to resolve the dispute informally for at least 60 days.

18.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be held in Clark County, Washington, or by video conference at the arbitrator's discretion. Judgment on the award may be entered in any court of competent jurisdiction.

18.3 Class Action Waiver

YOU AND DRYVR AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.

18.4 Exceptions

Either party may bring an individual action in small-claims court, and either party may seek injunctive or equitable relief in court for actual or threatened infringement of intellectual property rights.

18.5 30-Day Opt-Out

You may opt out of arbitration by sending written notice to hello@dryvr.io within 30 days of first accepting these Terms, stating your name and that you decline arbitration. Opting out will not affect any other provisions of these Terms.

19. Miscellaneous

Entire Agreement. These Terms, together with the Privacy Policy and any subscription terms, constitute the entire agreement between you and Dryvr regarding the Service.

Severability. If any provision is held unenforceable, the remaining provisions will remain in full effect.

No Waiver. Failure to enforce any provision is not a waiver of future enforcement.

Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Force Majeure. Dryvr is not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, internet or telecommunications outages, or governmental actions.

Notices. We may provide notices through the Service, by email to your registered address, or by posting on dryvr.io.

Independent Contractors. Nothing in these Terms creates an agency, partnership, joint venture, or employment relationship.

20. Contact

If you have questions, complaints, or claims about these Terms or the Service, please contact us at:

Dryvr LLC
522 W Riverside Ave Suite N
Spokane, WA 99201

Phone: 425-484-4246
Email: hello@dryvr.io
Website: https://dryvr.io

By using Dryvr, you acknowledge that you have read, understood, and agree to these Terms of Service.